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tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
posted in Mark43 Blogs

Mark43 appoints Robert Hughes as CEO

Robert “Bob” Hughes has been appointed Chief Executive Officer (CEO) of Mark43, effective today.  Bob has a proven track record of scaling and transforming leading technology companies, building customer relationships and ensuring operational excellence. He is committed to Mark43’s mission of delivering reliable, resilient and modern technology to public safety agencies, and we are thrilled to have him onboard. Under Bob’s leadership, the entire Mark43 team will remain focused on delivering and innovating for the global community of first responders. To learn more, please view the announcement that was issued today.

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Novice I
3 months ago
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Mark43 Team Member
spring.seeMark43 Team Member
posted in Mark43 Blogs

The Top 6 Industry Trends in the U.S. for 2023

2022 was another year of change and challenges for public safety. Leaders in public safety need actionable insights to guide strategic initiatives and continue to serve their communities.Heading into the new year, we’ve identified six trends that will guide U.S. public safety organizations to success. Download the report today using the form on the right for solution-driven takeaways.

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S
Mark43 Team Member
3 months ago
haylea.reiner
Mark43 Team Member
haylea.reinerMark43 Team Member
posted in Mark43 Customer Success Stories

Last chance to join a discussion with the Louisiana State Police

Efficient data collection is a critical part of strengthening agency and community ties. Join us Tuesday, August 23 at 1 PM ET to learn how the Louisiana State Police is implementing a forward-thinking approach by integrating new technology solutions.  Join an exclusive roundtable discussion to hear how the Louisiana State Police are increasing operational effectiveness with modern use of force reporting. We’ll discuss: The evolution of modern use of force policies and the impact on agencies Best practices for collecting and reporting use of force event data Techniques for adopting new technology that directly supports the agency's mission  Register Today

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haylea.reiner
Mark43 Team Member
7 months ago
Matt Polega
Mark43 Team Member
Matt PolegaMark43 Team Member
published in Mark43 Customer Success Stories

A Chief’s Perspective: Taking the Leap and Reaping the Benefits of a Modern Tech Strategy

Ten years ago, I had the opportunity to meet Chief Michael Ishii from the Hawthorne (CA) Police Department. At the time, Chief Ishii was a captain, but it’s no surprise that his innovative spirit led to him ultimately being appointed the Chief of Police. Fast-forward to today and Chief Ishii continues to pioneer how public safety officials serve their communities with an emphasis on working smarter and maintaining a positive environment – both within the police department and among the Hawthorne community.I recently sat down with Chief Ishii to hear how things have changed over his 32-year career and what excites him about the future of law enforcement and public safety. Chief Ishii has introduced a myriad of forward-thinking initiatives and approaches including, but not limited to, Coffee with a Cop, Ride to Live, the Neighborhood Mobile Substation, and Care4Blue. Even during the challenges posed by a once-in-a-generation global pandemic, Chief Ishii has maintained an emphasis on havi

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Matt Polega
Mark43 Team Member
8 months ago
A
Anonymous
published in Mark43 Blogs

Lifting Up LGBTQ+ Voices in Public SafetyBlog

As part of our commitment to empowering communities and their governments with new technologies that improve the safety and quality of life for all, Mark43 works to amplify the voices of traditionally underserved communities. Today, in honor of Pride month and the celebration of gender, sex, and romantic diversity (GSRD), Mark43 Community Manager Andre Gerard sits down with Washington Metropolitan Police Department Officer Paul Weiss to discuss how their identities shaped their career.Andre Gerard: As someone who discovered their identity later in life, I know everyone’s journey looks different and shapes their lives in a unique way. Could you describe your journey?  Paul Weiss: Throughout high school and the beginning of college, I struggled with the back and forth of realizing my identity. During my sophomore year of college, I began to realize that it was time for me to accept who I was and begin my journey of coming out as gay. My college experience helped me take a new look on my

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9 months ago
Matt Polega
Mark43 Team Member
Matt PolegaMark43 Team Member
published in Mark43 Blogs

Transparency, Trust & Public Safety – How the Cloud Can Transform Use of Force Reporting

On May 25, 2022, two years after the murder of George Floyd, President Biden signed “a historic executive order (EO) to advance effective, accountable policing and criminal justice practices that will build public trust and strengthen public safety.” The executive order stated mandatory monthly use-of-force data submission to the FBI. Within 180 days (Nov. 22, 2022) all federal law enforcement agencies (LEAs) must collect and submit on a monthly basis data required by the FBI’s National Use-of-Force Data Collection. (EO, Sec. 6 (a)).Mark43 Use of Force Reporting provides agencies with the ability to track, monitor, and raise the visibility of use of force events. Features include:Built-in FBI compliance Comprehensive and configurable reporting Bulk download for easy, two-click submission Role-based report access & tracking Integration with Axon Evidence.comLearn more about how Mark43 Use of Force Reporting can transform the way your agency submits use of force reports with modern,

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Matt Polega
Mark43 Team Member
9 months ago
dbratton
Mark43 Team Member
dbrattonMark43 Team Member
published in Mark43 Blogs

Community Members as Customers: A Best Practice from the Private SectorBlog

Since the advent of Community Policing in the 1980s, public safety agencies have made great strides in creating and sustaining positive community relationships. However, public confidence in law enforcement has approached record lows in recent years, especially in traditionally underserved communities. Pew Research says confidence in police among Black Americans fell to 18 percent in 2020.Trust in law enforcement has improved since 2020, but there is still work to do. Agencies can work to rebuild public safety and community trust through intentional policies and programs like:Customer service training Policing by consent Sentiment monitoring Data collection and transparencyWe’ll take a closer look at each of these areas over the next few weeks. Today, let’s look at customer service training, an innovative approach to law enforcement-community relationships that US agencies are beginning to use.A customer service approachReframing public safety as a customer service function can challen

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dbratton
Mark43 Team Member
9 months ago
dbratton
Mark43 Team Member
dbrattonMark43 Team Member
published in Mark43 Blogs

30X30 Spotlight: Deputy Chief Kay LokeyBlog

A leader in efforts to recruit and retain women in law enforcementAs part of our commitment to supporting modern, diverse workplaces in public safety, Mark43 is a partner of the 30×30 Initiative, a coalition working to increase the representation of women in law enforcement recruit classes to 30 percent by 2030. Each month we will highlight an agency, a chief, or an individual officer advancing the representation and experiences of women in law enforcement across the United States. In 2020 Kay Lokey was appointed Deputy Chief of the Metropolitan Nashville Police Department, where she became the agency’s first female Deputy Chief since 2013. In that role, she oversaw the Administrative Services Bureau, the Crime Laboratory and Crime Scene Investigations, Training Division, Human Resources Division, Behavioral Health Services, Information/Technology Division, and the Records Division. As commander of the Training Division, Deputy Chief Lokey oversees the department’s efforts to attract a

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dbratton
Mark43 Team Member
9 months ago
kristengoode
Mark43 Team Member
kristengoodeMark43 Team Member
published in Mark43 Blogs

6 Challenges Impacting Public Safety & How Agencies Are AdjustingBlog

Earlier this year Mark43 outlined six trends facing public safety in 2022. We’re almost halfway through the year, and each of these trends continue to impact the industry.Agencies continue to reimagine their responses to traffic stops and individuals experiencing mental and behavioral health crises.Agencies continue to tell their story using data and build relationships with their communities.Public safety agencies still struggle to recruit and retain top talent.Mobile technology continues to increase access to real-time information, supporting officer safety and effectiveness.Cyberattacks are still a major concern for government agencies.Agencies, mindful of consent decrees, are engaging in and tracking constitutional policing activity and building community trust.How will these trends continue to impact agencies throughout the rest of 2022?Recently, Kathleen O’Toole, who’s led law enforcement agencies in the U.S. and Europe, and Wendy Gilbert, Vice President of Product at Mark43, sat

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kristengoode
Mark43 Team Member
10 months ago
S
Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 Blogs

Make Your Mark — Mark43’s New Employee Volunteer ProgramBlog

As part of our commitment to empowering communities and their governments with new technologies that improve the safety and quality of life for all, many of our employees volunteer and support non-profit organizations working towards a similar goal. Today, in honor of Global Volunteer Month, Community Partnerships Manager Spring-Eve See shares what our new employee volunteer program has accomplished in its first month.A hundred beads, one clasp, one keyring, plastic laces, and an instruction sheet. I gathered these items together and placed them in a bag. I chatted with coworkers about the Rosie Riveters binary code kits we were making. We swapped funny pet stories, shared our summer travel plans, and wished we had the confidence of our coworker’s daughter and her all-by-myself attitude.During April, Mark43 employees spent time assembling binary code kits for local school-aged children. We’re committed to empowering communities and their governments with new technologies that improve t

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S
Mark43 Team Member
10 months ago
Matt Polega
Mark43 Team Member
Matt PolegaMark43 Team Member
published in Mark43 Blogs

Looking Back: NOBLE SymposiumBlog

On behalf of Mark43, we recently attended the National Organization of Black Law Enforcement Executives (NOBLE) William H. Bracey CEO Symposium in Baton Rouge, LA. NOBLE is one of the world’s leading organizations representing chief executive officers and command-level law enforcement officials from federal, state, county, and municipal law enforcement agencies as well as criminal justice practitioners. NOBLE’s mission is to ensure equity in the administration of justice in providing public service to all communities and serve as law enforcement’s conscience by being committed to justice by action. We are honored to be a partner of this organization and support their mission.During our time at the symposium, we met with many organization members. We reunited with old friends and met plenty of new ones. The enthusiasm from the symposium attendees was palpable — this was the first in-person event for – many people in a long time. What impressed us most was the way in which NOBLE was able

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Matt Polega
Mark43 Team Member
11 months ago
A
Anonymous
published in Mark43 Blogs

Women in Public Safety: In Their Own WordsBlog

A Q&A with Women First Responders The first responder profession remains a male-dominated field. Only 12 percent of sworn law enforcement officers are women, and just three percent of law enforcement leadership is women. Four percent of career firefighters are women, while 11 percent of volunteer firefighters are women. While 32 percent of emergency medical service professionals are women, the only specialty within the first responder community that is majority women is telecommunicators — call-takers and dispatchers — which is 60 percent women.Earlier this month, we talked to four women first responders worldwide about their experiences as women in public safety and how their gender impacted their careers.Has being a woman impacted your career in public safety? If so, how?Gelina Talbot, Assistant Commissioner, Transformation & Delivery Office, New South Wales Police Force:“Early on in my career, I think the impact was more noticeable around opportunities for women across the N

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11 months ago
A
Anonymous
published in Mark43 Blogs

Fairfax County PD’s Commitment To Female OfficersBlog

As part of our commitment to supporting modern, diverse workplaces in public safety, Mark43 is a partner of the 30×30 Initiative, a coalition working to increase the representation of women in law enforcement recruit classes to 30 percent by 2030. Each month we will highlight an agency, a chief, or an individual officer advancing the representation and experiences of women in law enforcement across the United States. In 2021, the Fairfax County Board of Supervisors appointed Kevin Davis as Chief of the Fairfax County, VA, Police Department (FCPD), following his service as Commissioner of the Baltimore Police Department and Chief of the Anne Arundel Police Department. He has demonstrated a strong record of bringing reform and innovation to the agencies he has led throughout his career. Among his stated priorities at FCPD are increasing the number of diverse candidates hired by the department and efforts to retain them after they have come on to the job. The agency has given specific pri

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11 months ago
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Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 Blogs

Some Reflections for Women’s History MonthBlog

Before starting at Mark43, I worked in traditionally female-dominated industries — higher education, recruiting, and the nonprofit sector. When presented with the opportunity to join the Mark43 team to focus on social impact and footprint, the position immediately appealed to me for several reasons. At the top of my list was the chance to grow professionally and intellectually by helping build out a critical new initiative (on a brand-new team, nonetheless) and working at the intersection of technology and public safety. Within days of starting, Ganesha Martin invited me to join her and other women in developing the Mark43 Women’s Initiative. Admittedly, this was a welcome surprise as I hadn’t realized during the interview process or onboarding that Mark43 had a women’s employee resource group (ERG). I assumed they would not offer one, given that technology and public safety are traditionally male-dominated spaces. I discovered that the Women’s Initiative is a blossoming group with spo

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S
Mark43 Team Member
1 year ago
kristengoode
Mark43 Team Member
kristengoodeMark43 Team Member
published in Mark43 Blogs

What It Means to be Black with a BadgeBlog

Arlington, TX, Deputy Police Chief Tarrick McGuire remembers graduating from the Police Academy in 2003 and wanting a photo with then Chief Dr. Theron Bowman. While most rookie officers would appreciate the opportunity to take a photo with their commander, Deputy Chief McGuire knew there was another factor driving his desire. Like Deputy Chief McGuire, Bowman was Black. “I saw myself in him,” according to Deputy Chief McGuire.Dr. Tracie Keesee applied to the Denver Police Department (DPD) more than 15 years after the Hogue Decree paved the way for Black women officers. Despite a department study proving women officers were as effective as men, Dr. Keesee faced a stigma based on her gender and race, often having to defend her work.“There’s a price to pay when you want to change things on the inside,” said Dr. Keesee, who went on to be Denver’s first women Police Captain and New York City Police Department’s First Deputy Commissioner for Equity and Inclusion before co-founding the Center

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kristengoode
Mark43 Team Member
1 year ago
brianna.osteen
Mark43 Team Member
brianna.osteenMark43 Team Member
published in Mark43 Blogs

Introducing Mark43’s Crisis Response DirectoryBlog

A central place for critical informationWhile conducting research for the 2022 Public Safety Trends Report, I encountered many innovative programs established by municipalities to better meet their communities’ mental and behavioral health needs. Several newer programs emerged as a result of the “reimagine public safety” discourse that has flooded our news feeds since 2020. Other programs have been around for decades, quietly responding to the most vulnerable in their neighborhoods.I wanted to learn more about the existing programs, so I scoured the internet and emailed various webinar speakers trying to get my hands on a comprehensive list of crisis response models across the U.S. With the launch of the 9-8-8 emergency mental health hotline quickly approaching, I thought such a resource must exist. To my surprise, consolidated crisis response model information is largely disparate, and lists are geographically limited. Having experienced a similar resource deficit while working in the

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1 year ago
brianna.osteen
Mark43 Team Member
brianna.osteenMark43 Team Member
published in Mark43 Blogs

Human Trafficking & Law Enforcement: Q&A with former Human Trafficking InvestigatorsBlog

There are an estimated 40.3 million victims of human trafficking and involuntary servitude worldwide, according to the International Labour Organization. In the U.S., where the National Human Trafficking Hotline receives more than 50,000 calls, texts, and website tips each year, January is designated as National Slavery and Human Trafficking Prevention Month.The trafficking of individuals is a horrendous crime, and Mark43 recognizes this crime as complex, dynamic, and one that requires immense resources to address.I sat down with Mark43 employees who are former human trafficking investigators and current victim advocates to get their perspectives on how trafficking impacts law enforcement, what agencies need to fight trafficking, and which policies help or hinder investigations. How does human trafficking impact law enforcement?Adam Brewer: “Human trafficking cases are complex investigations that are emotionally taxing on the investigators, particularly as victims share their stories.”

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brianna.osteen
Mark43 Team Member
1 year ago
A
Anonymous
published in Mark43 Blogs

7 Things to Know about FBI National Use-of-Force Data CollectionBlog

By Lori Cox | January 25, 2022 In 2019, the FBI launched its National Use-of-Force Data Program, where federal, state, local, and tribal law enforcement and investigative agencies can voluntarily submit use-of-force data. The goal is to provide a big-picture, national look at use-of-force trends across the country, not to provide insight into individual use-of-force incidents.The program has been around for a few years, but there are still several misconceptions about the program and how it works.There are benefits for reporting agenciesSome agencies may be hesitant to share use-of-force data, but agencies who report data to the National Use-of-Force Data Collection Program benefit from:Proactively sharing statistics with the community — Stand at the podium with facts, not anecdotes, when meeting with the community Nation-wide standardized reporting — Benefit from an apples-to-apples comparison of data between agencies using the same data sets Training analysis — Validate agency traini

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1 year ago
A
Anonymous
published in Mark43 Customer Success Stories

How The Clackamas County Sheriff’s Office Trained on Mark43 RMS in 13 DaysNews

The Challenge The Clackamas County Sheriff’s Office (CCSO) serves the third-most populous county in Oregon with approximately 500 sworn and civilian staff. In 2018, the department began to outgrow its homegrown records management system (RMS) as the county urbanized and crime began to increase. CCSO migrated to Versaterm’s RMS which quickly proved to be a costly and destructive investment. The Versaterm implementation took roughly 3,000 hours and cost the agency significant overtime pay. Post-deployment, deputies felt that Versaterm was clunky, slow, and cumbersome for entering data. Reporting time increased and crime analysis suffered as a result. The Solution In order to quickly course correct, the Clackamas County Sheriff’s Office opted for Mark43’s user-friendly and cloud-based RMS. The department chose Mark43 for its modern look-and-feel and dedicated team of implementation specialists. The difference was immediately felt on the front-line. “With Mark43, the ease of which deputies

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1 year ago
A
Anonymous
published in Mark43 Blogs

Trading One Uniform for the Next: Veterans Serving as First RespondersBlog

On this Veterans and Remembrance Day, we honor and appreciate the military members, past and present, who have served their country during times of war or peace. Globally known as Armistice Day, November 11th commemorates the signing of the treaty that ended World War I.This day is special to Mark43 as we have been a supporter of military veterans since our founding, and it is our honor to recognize all who served and continue to serve this Veterans Day.Trading One Uniform for the NextOne of the common traits among veterans and first responders is their desire to serve and protect communities. They are the ones who answered the call. It should come as no surprise to learn that many military members choose to serve their communities when they leave active duty by remaining involved in public service, health care, or not-for-profit organizations.This is no less true for the public safety community — many veterans continue to answer the call and become police officers, firefighters, emerg

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1 year ago
A
Anonymous
published in Mark43 Blogs

ICYMI: The Best of 2021Blog

There are just four days left of 2021. What seemed like a long year has quickly come to a close, and it’s time for us to wrap up the year by looking back at some of the best industry content in 2021.Every week, industry leaders, non-profits, academic institutions, trade publications, general media, and agencies release great information and resources for the public safety industry, but there’s no way to consume all of the great content (I’ve tried). We decided to compile a list of the best content from Mark43 and our partners so you can make sure you don’t miss out.Here are our top four pieces of public safety news, stories, updates, and more that you shouldn’t miss from 2021.How They Did It – Modernizing Police Reporting with the San Antonio Police DepartmentWith residents demanding more transparency and responsiveness, many police departments are considering new digital tools to provide better services and operate more efficiently. However, these new tools leave agencies with several

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1 year ago
A
Anonymous
published in Mark43 Blogs

2022 Public Safety Trends ReportBlog

“Responsibilities that were once considered basic functions of public safety are now being re-examined, leading many to ask, ‘How do we move forward?’” — Scott Crouch, Mark43 Co-Founder & CEOThe world is rapidly changing. And in the U.S. public safety is changing even more rapidly. Which begs the question, “What trends will shape U.S. public safety in 2022?”The constant, rapid change can complicate the lives of first responders, but one thing doesn’t change: responders’ commitment to serve and protect their communities.To help public safety leadership prepare for the year ahead, we created a 2022 Public Safety Trends Report through comprehensive, thoughtful research and conversations with industry leaders, public safety professionals, and Mark43 customers. The report highlights six trends:“Reimagining public safety” is not just a catchphrase — it is a critical next step. In 2022, calls to scale back or eliminate the functions of law enforcement in a variety of areas will continue.H

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1 year ago
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Anonymous
published in Mark43 Customer Success Stories

How the Richmond Police Quickly Accesses Data with Mark43 RMSNews

The Challenge When the 188 sworn officers of the Richmond Police Department take to the streets every day, they’re making the city a safer place to live, by preventing crime and catching criminals. But for several years, technology stood in the way of the department’s mission to protect the city’s 102,000 citizens. Specifically, the department’s aging records management system (RMS) made it difficult for officers to manage daily crime reports.“We document everything from a found wallet on the street to multiple homicides involving multiple suspects and victims. Unfortunately, we had a server-based solution that was not user-friendly at all, and our reporting was very time-consuming.”– Lieutenant Timothy Gard of the Richmond Police Department. The Solution The Richmond Police Department chose Mark43 for its ease of use, its dedicated team of implementation specialists, and the peace of mind that comes with using an RMS powered by AWS GovCloud. With Mark43 RMS, Richmond Police Department

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1 year ago

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