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SamGar
Mark43 Team Member
SamGarMark43 Team Member
published in Mark43 News and Updates
Mark43 Achieves FedRAMP High AuthorizationNews

NEWS: Mark43 achieves FedRAMP High AuthorizationWe are incredibly excited to share that we have achieved FedRAMP High Authorization!Achieving FedRAMP High involves meeting a rigorous set of controls designed to protect information from cybersecurity threats, ensuring the confidentiality, integrity, and availability of critical data. The process demands exhaustive scrutiny, including comprehensive audits and continuous risk assessments, to maintain this standard of security.By achieving FedRAMP High, Mark43 has demonstrated its capability and commitment to exceed the stringent security requirements necessary for handling highly sensitive federal information. This achievement distinguishes Mark43 within a select group of cloud service providers and reflects our leadership in the industry, particularly in areas that demand uncompromised security. At Mark43, we understand the gravity of our technology. Our public safety platform powers the backbone of public safety operations. We will alwa

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SamGar
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Blogs
Embracing the Future of Policing: Top Three IACP Tech 2024 Trends

We just wrapped up the 2024 IACP Tech Conference and Daniel Shoch, our Director of Product, RMS, has three major takeaways to share:1. AI technology is revolutionizing law enforcement2. Cybersecurity is more critical than ever3. Real-Time Crime Centers are enhancing operationsDive into our blog to learn how these trends are shaping the future of policing. Dive into Daniel’s blog to learn how these trends are shaping the future of policing. Read the top trends

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tiffanychu
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 News and Updates
Happy National Public Safety Telecommunicator Week

Happy National Public Safety Telecommunicator Week! This week, we honor the dedicated professionals who are the lifeline between citizens in distress and first responders. To all the incredible dispatchers, thank you for your unwavering commitment to keeping our communities safe!

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tiffanychu
Mark43 Team Member
SamGar
Mark43 Team Member
SamGarMark43 Team Member
posted in Mark43 News and Updates
‎IJIS Sounds of Safety Podcast Featuring Mark43's Larry Zorio

Exciting news! Introducing a must-listen podcast from the IJIS Institute and Mark43 CISO Lawrence F. Zorio III, "Sounds of Safety."In the first episode, join Larry Zorio and Jeramy Cooper-Leavitt, as they delve into the complex world of cybersecurity frameworks and share actionable insights tailored for public safety agencies.Why is a framework important? It establishes confidence with leadership and officials and aligns directly with CJIS, bolstering your law enforcement agency's security posture.Keep an eye out for new episodes monthly and discover practical steps to strengthen security controls for your public safety agency.Listen now on Apple Podcasts: https://hubs.la/Q02qN_2L0or Spotify: https://hubs.la/Q02qNM3y0

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SamGar
Mark43 Team Member
SamGar
Mark43 Team Member
SamGarMark43 Team Member
published in Mark43 News and Updates
Mark43: A StateRAMP Member SpotlightNews

Mark43 is honored to be featured in this month’s StateRAMP Member Spotlight.Mark43 is the first public safety technology company to achieve State Risk and Authorization Management Program (StateRAMP) High Impact Level Authorization, certifying our commitment to protecting the privacy and security of our customers’ data, particularly for state, local and tribal governments. Mark43 is excited to work with other StateRAMP member organizations to help accelerate the adoption of cloud services in public safety and law enforcement.Mark43 - StateRAMP

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SamGar
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Webinars
On-demand webinar: The 6 key trends impacting U.S. public safety in 2024

Check out this fantastic conversation between former Boston Police Commissioner Kathleen O’Toole, Mark43 Co-founder Matthew Polega, and Mark43 CISO Larry Zorio on the 6 key trends shaping U.S. public safety in 2024. Dive deep into AI, mobility, security, resilience, and how tech tackles recruitment and retention crises. Don't miss out!Watch the webinar on Police1

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tiffanychu
Mark43 Team Member
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Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 News and Updates
Charting the Course for 2024: Share Your Must-Attend Industry Events with Us

As we step into the exciting world of 2024, we're curious to know – what industry events are you planning to attend this year? Share below ⬇ the names of the conferences, expos, or gatherings that are on your radar. Based on your feedback, we might just see you at that next trade show, creating connections and valuable partnerships together.

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S
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 News and Updates
Happy Holidays from the Mark43 Team

The Mark43 team wishes everyone a safe and happy holiday season. We are grateful to all the first responders and telecommunicators and who will be working over the holidays in order to help keep us all safe. 

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tiffanychu
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 News and Updates
2024 U.S. Public Safety Trends Report

Is your agency ready for the challenges and opportunities that 2024 will bring? Be prepared by downloading our 2024 U.S. Public Safety Trends Report—a detailed overview of the six crucial trends shaping the success of public safety agencies.Explore topics such as the transformative impact of Artificial Intelligence on public safety, the critical importance of building resiliency and robust security measures, and the pivotal role of data and technology in supporting community violence reduction efforts.Don’t miss out on the insights that can make a difference for your agency. Take the first step towards a successful 2024 by downloading your copy of the report today.Download the report

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tiffanychu
Mark43 Team Member
S
Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 News and Updates
Fellowship opportunities for women in 30x30 agencies

As part of our commitment to supporting modern, diverse workplaces in public safety, Mark43 is a partner of the 30×30 Initiative, a coalition working to increase the representation of women in law enforcement recruit classes to 30 percent by 2030. 30x30 is partnering with several organizations that are offering training opportunities and soliciting fellowship applications. Check them out below and encourage any women in a participating 30x30 agency to apply! New Blue FellowshipNew Blue is a nonprofit that supports law enforcement officers dedicated to advancing social equity and racial justice. Through a year-long fellowship, officers receive training, mentorship, support for a capstone project, and microgrant funding to implement the project in their agency. Applications for the 2024 cohort are open. Learn more about the organization and this training opportunity. SAS Data TrainingSAS has partnered with the 30x30 Initiative to help in the recruitment of women with a greater skillset o

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Mark43 Team Member
PerrinS
Mark43 Team Member
PerrinSMark43 Team Member
published in Mark43 News and Updates
New Mark43 Help Center

We are excited to announce that the new Mark43 Help Center is LIVE! In the Mark43 Help Center, you can find resources to help you get the most out of Mark43, such as knowledge articles, product documentation, and announcements for upcoming events.Here’s what you can expect from the new Mark43 Help Center:  Easily search for published help articles  Access Mark43 resources such as Mark43 Academy and Guardian Hub  Announcements Center with Mark43 news, updates, and event invitations  And more!   To access Mark43 Help Center, go to get.mark43.help. You do not need to login to access content from the Help Center. Please update any old bookmarks to ensure you are accessing the new site. Watch this video to learn how to navigate the new Help Center. If you have any questions, please reach out to the support team at support@mark43.com.  

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PerrinS
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Webinars
Cybersecurity Webinar: Voices from the Field – What Justice and Public Safety officials are doing to stay safe online

Cyber threats are on the rise and are impacting Justice and Public Safety (JPS) agencies daily. For Cybersecurity awareness month, the IJIS Institute is hosting a webinar on Thursday, October 26th from 2 - 3 PM ET to bring “Voices from the Field – What Justice and Public Safety officials are doing to stay safe online.” Panelists for this informative discussion include: Brendan Hooke, Captain, Information Technology Division, Fairfax County Police Department Rob Barclay, IT Security Manager, Alabama Administrative Office of Courts Erin Stroop, Information Security Manager, Montana Department of Corrections Stacey Wright, Director of Cyber Threat Intelligence, CyberWA, Inc. (Moderator) Larry Zorio, Chair, IJIS Cybersecurity Working Group and Chief Information Security Officer, Mark43 (Moderator)  Register now to learn how to keep your agency safe from cyber threats

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tiffanychu
Mark43 Team Member
S
Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 News and Updates
Are you ready for IACP this weekend?

We are excited to see you at IACP in San Diego! Stop by Booth 5445 to ask product questions, try out new product features, or see the rest of Mark43’s Public Safety Platform. Schedule a meeting As the largest law enforcement event of the year with over 16,000 participants, hundreds of educational sessions, and exciting social events, it's easy to feel overwhelmed trying to plan your conference agenda.On Wednesday, October 11th at 2:00 PM ET, Mark43 Co-founder Matthew Polega will have a fireside chat with former Boston Police Commissioner and Seattle Police Chief Kathleen O’Toole as they discuss the 3 key things to watch for at IACP 2023.  Get prepared! What are you most looking forward to at IACP this year? Let us know in the replies⬇! 

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S
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Webinars
Recording: Empowering Community Safety Through Innovative Partnerships and Technology

Mark43’s Ganesha Martin and Albuquerque Community Safety (ACS) Director Mariela Ruiz-Angel had a wonderful discussion on Friday about developing an alternative response program and why finding the right technology partner is a critical part of ensuring success. Watch the recording now! 

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tiffanychu
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Webinars
Empowering Community Safety Through Innovative Partnerships and Technology

In an era where jurisdictions are navigating staffing shortages and evolving community needs, the importance of developing alternative response methods has never been more evident. As more jurisdictions nationwide are looking to establish community safety programs, they realize that finding the right technology solutions and the right technology partner plays a pivotal role in building these programs.Discover how one jurisdiction faced this challenge and succeeded when you join Government Technology and Mark43 on Friday, September 29 at 11am PT/2pm ET, for an engaging webinar with Albuquerque Community Services (ACS). You’ll hear their insights into developing an alternative response program and why finding the right technology partner was a critical part of ensuring the success of their mission.Key takeaways include:How to find the right technology partners to support your program’s mission The importance of stakeholder alignment to achieve mutual, positive outcomes Best practices fro

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tiffanychu
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Customer Success Stories
South Florida Police Department Transforms Emergency Response with Mark43

During natural disasters like Hurricane Idalia, public safety shouldn’t worry about their technology.  When Coral Gables, FL needed a modern, resilient CAD and RMS platform, they chose Mark43. In this exclusive feature by WPLG Local 10, Chief Ed Hudak of the Coral Gables Police Department shares why his department partnered with Mark43 and how this partnership is streamlining operations and strengthening the agency’s ability to protect residents when natural disasters strike.  “It makes our city, streets, and our residents and visitors safer. Because if I can look at that stuff faster, I can pivot, I can move resources that I need to move.”Coral Gables Police Chief Ed Hudak Watch the video 

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tiffanychu
Mark43 Team Member
perri.mcphee
Mark43 Team Member
perri.mcpheeMark43 Team Member
published in Mark43 Blogs
Top 3 trends from APCO 2023

The Mark43 team had a wonderful time in Nashville at APCO 2023. In my APCO recap, learn how cloud-native technology can be leveraged to address some of the industry’s most pressing issues:   Top 3 trends from APCO 2023

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perri.mcphee
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 News and Updates
Mark43 and RapidSOS partnership

We are happy to announce our partnership with RapidSOS to bring even more speed and accuracy to Mark43 CAD. This will enable telecommunicators to access precise location information from callers in need and shorten response times.Read more here

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tiffanychu
Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
published in Mark43 Blogs
Not all cloud providers are created equal

Did you know that there are risks to selecting the wrong cloud provider? Learn more about what Mark43 provides your agency with the six core pillars of best-in-class superiorities by checking out our latest blog today. Read the blog

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tiffanychu
Mark43 Team Member
S
Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 Webinars
The Role of Data in Driving Diversity, Recruitment, and Retention

Women comprise only 13 percent of sworn law enforcement, eight percent of fire rescue, and 21 percent of emergency medical service (EMS), and the number of leadership positions held by women across these professions hovers in the low single digits. This underrepresentation of women, particularly in policing, stifles public safety’s potential.Moreover, the diversity index from the U.S. Census increased to 61.1 percent in 2020 from 54.9 percent in 2010, meaning American neighborhoods are becoming more diverse. Communities thrive when they can see themselves represented in local policies, practices, and personnel. Public safety agencies should set bold but attainable targets to increase diversity and continue developing workforces that are reflective of the communities they serve.In this round table discussion, we explore the current state of initiatives to increase diversity in the public safety sector through female representation, and the role of data driving that change.We discuss:The

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Mark43 Team Member
S
Mark43 Team Member
spring.seeMark43 Team Member
published in Mark43 Webinars
6 Trends Impacting U.S. Public Safety in 2023

Leaders in public safety need actionable insights to guide strategic initiatives and continue to serve their communities. As we head into the second half of 2023, these six public safety trends are still relevant in guiding U.S. public safety organizations toward success.In this webinar, industry leaders present an interactive session where you’ll learn how to embrace the top trends of 2023 that will become key differentiators for your organization. Download the webinar HERE

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S
Mark43 Team Member
DavidSchwindt
Mark43 Team Member
DavidSchwindtMark43 Team Member
published in Mark43 Webinars
Mark43 Analytics Virtual Training

Please join us next week for a virtual Mark43 Analytics training event on June 27 at 2pm ET / 11am PT! With Mark43 Software Support Analyst Gabe Brown, we will cover tips and best practices on how to leverage Mark43 Analytics. What you’ll get from the training: You will gain a better understanding of common data analytics terminology You will be able to navigate Mark43 Analytics, understand Explores, and find your data You will learn how to create different data visualizations and filter by data fieldsREGISTER HERE

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DavidSchwindt
Mark43 Team Member
haylea.reiner
Mark43 Team Member
haylea.reinerMark43 Team Member
published in Mark43 Webinars
Public Safety’s Introduction to Implementing Mobile First Technology

First responders need to react and respond diligently, no matter where their mission takes them. Obtaining critical incident information and responding accordingly are crucial components in successful emergency response workflows.Agencies need mobile, responsive technology that works where they work. In this webinar, viewers will learn:Best practices for implementing a mobile first strategy The importance of being untethered to the vehicle for enhanced job performance and satisfaction How Mark43 OnScene increases officer safety by providing the right information at the right time Download the recording HERE

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haylea.reiner
Mark43 Team Member
B
Mark43 Team Member
bob.hughesMark43 Team Member
published in Mark43 Blogs
An important message of gratitude in honor of National Public Safety Telecommunicators Week

Telecommunicators, I wanted to reach out to express my gratitude for your service, certainly all year long, but particularly as it is National Public Safety Telecommunicators Week. Telecommunicators are at the core of what we do at Mark43, as you are a critical part of the first responder community. We are grateful for this opportunity to shine a light on your essential work. Mark43 is proud to employ former telecommunicators on our team and their service informs our belief in the central role you play in keeping your fellow first responders and your communities safe. While a community member may have never never knowingly met a 9-1-1 call-taker or dispatcher, you are heroes who are always ready to help others through life’s most stressful moments. Thank you for your dedication, your sacrifices, and your service. Bob, Mark43 CEO

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Mark43 Team Member
tiffanychu
Mark43 Team Member
tiffanychuMark43 Team Member
posted in Mark43 News and Updates
Mark43 appoints Robert Hughes as CEO

Robert “Bob” Hughes has been appointed Chief Executive Officer (CEO) of Mark43, effective today.  Bob has a proven track record of scaling and transforming leading technology companies, building customer relationships and ensuring operational excellence. He is committed to Mark43’s mission of delivering reliable, resilient and modern technology to public safety agencies, and we are thrilled to have him onboard. Under Bob’s leadership, the entire Mark43 team will remain focused on delivering and innovating for the global community of first responders. To learn more, please view the announcement that was issued today.

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