Learn & Share

We just wrapped up the 2024 IACP Tech Conference and Daniel Shoch, our Director of Product, RMS, has three major takeaways to share:1. AI technology is revolutionizing law enforcement2. Cybersecurity is more critical than ever3. Real-Time Crime Centers are enhancing operationsDive into our blog to learn how these trends are shaping the future of policing. Dive into Daniel’s blog to learn how these trends are shaping the future of policing. Read the top trends

Happy National Public Safety Telecommunicator Week! This week, we honor the dedicated professionals who are the lifeline between citizens in distress and first responders. To all the incredible dispatchers, thank you for your unwavering commitment to keeping our communities safe!

Mark43 is honored to be featured in this month’s StateRAMP Member Spotlight.Mark43 is the first public safety technology company to achieve State Risk and Authorization Management Program (StateRAMP) High Impact Level Authorization, certifying our commitment to protecting the privacy and security of our customers’ data, particularly for state, local and tribal governments. Mark43 is excited to work with other StateRAMP member organizations to help accelerate the adoption of cloud services in public safety and law enforcement.Mark43 - StateRAMP

Check out this fantastic conversation between former Boston Police Commissioner Kathleen O’Toole, Mark43 Co-founder Matthew Polega, and Mark43 CISO Larry Zorio on the 6 key trends shaping U.S. public safety in 2024. Dive deep into AI, mobility, security, resilience, and how tech tackles recruitment and retention crises. Don't miss out!Watch the webinar on Police1

The Mark43 team wishes everyone a safe and happy holiday season. We are grateful to all the first responders and telecommunicators and who will be working over the holidays in order to help keep us all safe. 

Is your agency ready for the challenges and opportunities that 2024 will bring? Be prepared by downloading our 2024 U.S. Public Safety Trends Report—a detailed overview of the six crucial trends shaping the success of public safety agencies.Explore topics such as the transformative impact of Artificial Intelligence on public safety, the critical importance of building resiliency and robust security measures, and the pivotal role of data and technology in supporting community violence reduction efforts.Don’t miss out on the insights that can make a difference for your agency. Take the first step towards a successful 2024 by downloading your copy of the report today.Download the report

As part of our commitment to supporting modern, diverse workplaces in public safety, Mark43 is a partner of the 30×30 Initiative, a coalition working to increase the representation of women in law enforcement recruit classes to 30 percent by 2030. 30x30 is partnering with several organizations that are offering training opportunities and soliciting fellowship applications. Check them out below and encourage any women in a participating 30x30 agency to apply! New Blue FellowshipNew Blue is a nonprofit that supports law enforcement officers dedicated to advancing social equity and racial justice. Through a year-long fellowship, officers receive training, mentorship, support for a capstone project, and microgrant funding to implement the project in their agency. Applications for the 2024 cohort are open. Learn more about the organization and this training opportunity. SAS Data TrainingSAS has partnered with the 30x30 Initiative to help in the recruitment of women with a greater skillset o

We are excited to announce that the new Mark43 Help Center is LIVE! In the Mark43 Help Center, you can find resources to help you get the most out of Mark43, such as knowledge articles, product documentation, and announcements for upcoming events.Here’s what you can expect from the new Mark43 Help Center:  Easily search for published help articles  Access Mark43 resources such as Mark43 Academy and Guardian Hub  Announcements Center with Mark43 news, updates, and event invitations  And more!   To access Mark43 Help Center, go to get.mark43.help. You do not need to login to access content from the Help Center. Please update any old bookmarks to ensure you are accessing the new site. Watch this video to learn how to navigate the new Help Center. If you have any questions, please reach out to the support team at support@mark43.com.  

Cyber threats are on the rise and are impacting Justice and Public Safety (JPS) agencies daily. For Cybersecurity awareness month, the IJIS Institute is hosting a webinar on Thursday, October 26th from 2 - 3 PM ET to bring “Voices from the Field – What Justice and Public Safety officials are doing to stay safe online.” Panelists for this informative discussion include: Brendan Hooke, Captain, Information Technology Division, Fairfax County Police Department Rob Barclay, IT Security Manager, Alabama Administrative Office of Courts Erin Stroop, Information Security Manager, Montana Department of Corrections Stacey Wright, Director of Cyber Threat Intelligence, CyberWA, Inc. (Moderator) Larry Zorio, Chair, IJIS Cybersecurity Working Group and Chief Information Security Officer, Mark43 (Moderator)  Register now to learn how to keep your agency safe from cyber threats

We are excited to see you at IACP in San Diego! Stop by Booth 5445 to ask product questions, try out new product features, or see the rest of Mark43’s Public Safety Platform. Schedule a meeting As the largest law enforcement event of the year with over 16,000 participants, hundreds of educational sessions, and exciting social events, it's easy to feel overwhelmed trying to plan your conference agenda.On Wednesday, October 11th at 2:00 PM ET, Mark43 Co-founder Matthew Polega will have a fireside chat with former Boston Police Commissioner and Seattle Police Chief Kathleen O’Toole as they discuss the 3 key things to watch for at IACP 2023.  Get prepared! What are you most looking forward to at IACP this year? Let us know in the replies⬇! 

Mark43’s Ganesha Martin and Albuquerque Community Safety (ACS) Director Mariela Ruiz-Angel had a wonderful discussion on Friday about developing an alternative response program and why finding the right technology partner is a critical part of ensuring success. Watch the recording now! 

During natural disasters like Hurricane Idalia, public safety shouldn’t worry about their technology.  When Coral Gables, FL needed a modern, resilient CAD and RMS platform, they chose Mark43. In this exclusive feature by WPLG Local 10, Chief Ed Hudak of the Coral Gables Police Department shares why his department partnered with Mark43 and how this partnership is streamlining operations and strengthening the agency’s ability to protect residents when natural disasters strike.  “It makes our city, streets, and our residents and visitors safer. Because if I can look at that stuff faster, I can pivot, I can move resources that I need to move.”Coral Gables Police Chief Ed Hudak Watch the video 

The Mark43 team had a wonderful time in Nashville at APCO 2023. In my APCO recap, learn how cloud-native technology can be leveraged to address some of the industry’s most pressing issues:   Top 3 trends from APCO 2023

Did you know that there are risks to selecting the wrong cloud provider? Learn more about what Mark43 provides your agency with the six core pillars of best-in-class superiorities by checking out our latest blog today. Read the blog

Women comprise only 13 percent of sworn law enforcement, eight percent of fire rescue, and 21 percent of emergency medical service (EMS), and the number of leadership positions held by women across these professions hovers in the low single digits. This underrepresentation of women, particularly in policing, stifles public safety’s potential.Moreover, the diversity index from the U.S. Census increased to 61.1 percent in 2020 from 54.9 percent in 2010, meaning American neighborhoods are becoming more diverse. Communities thrive when they can see themselves represented in local policies, practices, and personnel. Public safety agencies should set bold but attainable targets to increase diversity and continue developing workforces that are reflective of the communities they serve.In this round table discussion, we explore the current state of initiatives to increase diversity in the public safety sector through female representation, and the role of data driving that change.We discuss:The

Leaders in public safety need actionable insights to guide strategic initiatives and continue to serve their communities. As we head into the second half of 2023, these six public safety trends are still relevant in guiding U.S. public safety organizations toward success.In this webinar, industry leaders present an interactive session where you’ll learn how to embrace the top trends of 2023 that will become key differentiators for your organization. Download the webinar HERE

First responders need to react and respond diligently, no matter where their mission takes them. Obtaining critical incident information and responding accordingly are crucial components in successful emergency response workflows.Agencies need mobile, responsive technology that works where they work. In this webinar, viewers will learn:Best practices for implementing a mobile first strategy The importance of being untethered to the vehicle for enhanced job performance and satisfaction How Mark43 OnScene increases officer safety by providing the right information at the right time Download the recording HERE