Product Updates

Hey Guardian Hub Community,We're thrilled to announce the deployment of Release 2024.221 for our RMS and Booking systems. This update brings a host of new features and improvements designed to streamline your workflows and enhance overall efficiency.See below for a sneak peek into some of the feature enhancements you can expect with this deploy.What's New: RMS: (click here to view the full release note article) Compliance Dashboard: ​​​​​​​In the Compliance Dashboard within Offense reports, users will no longer receive the error ‘Mark43 RMS Error: Attribute '[SEX] UNKNOWN' does not have a NIBRS mapping’ when using the 'UNKNOWN UNKNOWN' profile. California Customers Only: When exporting RIPA reports, Block Numbers no longer cause errors with exporting. Advanced Search When using Advanced Search for CAD, the Primary Unit results are no longer case-sensitive. Reports without an offense case status can now be searched for from the Advanced Search Reports page and the Unassigned Reports dashboard. Booking: (Click here to view the full release note article) Returning a Booking to Pending Approval Status: Users can now edit an approved booking. Previously, there was no option for editing bookings after they were approved. As always, we value your feedback and look forward to hearing about your experiences with the new features.

We are thrilled to announce the release of the latest version of Mark43 CAD. This update is packed with new features, improvements, and bug fixes, all designed to enhance your experience and productivity.CAD Release Notes: 26 February 2024 We are committed to continually improving our software to meet your needs and appreciate your feedback, which has been instrumental in shaping this release. Please continue to share your thoughts and experiences with us in the comments or through our support channel.

Check out our recent webinar, “What’s new from Mark43 - Winter 2023” webinar. Here are some key highlights: Mark43 CAD and RMS teams showcased features that increase situational awareness for users and previewed what you can expect in 2023 David Schwindt, Senior Analytics Consultant, shared performance upgrades to Mark43 Analytics James Friedman, Booking Product Director, took a deep dive into the mobile first approach we took to develop Mark43 Booking  Short on time? Jump to the features you’re most excited to learn about:RMS Features: Location Search Enhancements Photo Lineups Vehicle Labels (Cautions) CAD Features: Law Enforcement Unit Recommendations Location Caution URLs Location Search Enhancements New Queues Window RapidSOS OnScene Features: Collections (Digital Notepad) Conduct DEx Queries from OnScene Offline Capabilities Analytics Features: Performance UpdatesHere are links to other valuable resources to help you go further with Mark43:March 22 feature release notes Watch the recording Webinar presentation slides 2023 product roadmaps Customer email list sign-up: share with other Mark43 users so they can stay up to date with upcoming news, updates, and announcements.